You may opt out of receiving our emails by clicking the “unsubscribe” link in any email you receive from us or by contacting us (see the “Contact Us” section at the end of this policy). Note, however, that if you opt out of receiving emails related to your current event registrations, you may miss important information or changes relating to the event, for which RFE assumes no responsibility.
INFORMATION WE COLLECT
We collect information from you in several different ways, including:
We collect information you provide directly to us. For example, we collect information when you provide it to us voluntarily by creating an online account, commenting on a message board, registering for an event, signing up to receive our emails, contacting our customer service team, participating in a sweepstakes, contest or survey, donating to one of our charity partners, applying for a job or otherwise communicating with us.
You also may give us permission to access your information on third party social media sites. For example, you may link your Facebook or Twitter account to our websites, which allows us to obtain information from those accounts (e.g., your friends or contacts). The information we obtain from those services often depends on your settings or their privacy policies, so be sure to keep those updated with your preferred settings.
The types of information we may collect include your name, email address, phone number, zip code, billing address, and any other information you choose to provide.
We automatically collect certain information when you access the Services or transact business with us, including:
We may also obtain information from other sources and combine that with information we collect about you. For example, our event sponsors may track visitors to their websites who clicked on a link in an email sent by us and they may share the aggregated data with us.
We use your personal information to process your registration and provide you with the above-and-beyond customer service for which we are known. We use your personal information to organize and administer events and, if applicable, to provide results from events. In addition, in our constant effort to seek bottlenecks, we may use your personal information to improve the Services, to improve our marketing efforts directed at new and existing customers and to determine general information about visitors to our websites or applications.
We use your personal information to communicate with you about your events (either those for which you have registered or those which you have created), such as to send you a confirmation email when you register for an event and updates relating to that specific event. Also, you may submit your email address to us for a variety of reasons, including, but not limited to: registering for a sweepstakes, contest or survey; requesting that we notify you of new brands, events or products; signing up for newsletters and special offers. If you submit your email address to us, we use it to deliver information to you.
By creating an online account or registering for an event on our website and providing us with your email address, you expressly agree that we may communicate with you in the following ways: (a) provide updates and information relating to your event; (b) promote events that differ from the one for which you originally registered, whether produced by RFE or one of its affiliates, sponsors or partners or another unrelated entity; (c) promote products that differ from those which you have purchased; (d) provide RFE updates and information about RFE’s events or brands; and (e) provide information about the Services.
We may share your information with third parties as follows:
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% security does not presently exist anywhere online or offline.
IN NO EVENT SHALL RFE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH A THIRD PARY’S UNAUTHORIZED ACCES TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER RFE WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
The Services are not directed to children and, accordingly, we request that all users be persons over the age of thirteen (13). The Services do not knowingly collect, use or disclose personal information from children under the age of thirteen (13). If you are a parent or guardian who believes that your minor child has provided us with personal information without your consent, please contact us by email at email@example.com or by mail at the address below with the subject line “COPPA Information Request” and we will remove the information from our systems.
NOTICE TO CALIFORNIA RESIDENTS
Your California Privacy Rights: if you live in California and have an established business relationship with us, you may request a list of the personal information we have shared with third parties for their marketing purposes and opt out of having your personal information shared with third parties for marketing purposes. You may make one request per year by email at firstname.lastname@example.org or by mail at the address in the “Contact Us” section below with the subject line “California Shine The Light.” We will respond within 30 days.
Please note that the Services are operated in the United States and directed towards users who reside in the United States. If you are located outside of the United States, you acknowledge that any information you provide to us will be transferred to the United States. By using the Services, you consent to the collection, storage, processing and transfer of your information in and to the United States.
Red Frog Events
Attn: Privacy Officer
320 W. Ohio St. Ste. 1W
Chicago, IL 60654